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Boardman Bikes is the independently owned British bicycle brand - with world-class products available across worldwide.
This site is intended to give you an insight and overview into the full range of bikes, clothing and accessories created by Boardman Bikes. If you have a specific question, please first try our FAQ section (under Boardman), the information you require may be there.
In the first instance, we recommend that you call or visit your nearest Boardman retailer for assistance - please see our 'BUY' page for your nearest Boardman retailer. If you have any questions regarding the service, warranty or repair of your bike, please refer to the details in your owners handbook and contact the store you purchased your bike from.
Media:
If you have a specific media or PR enquiry or request, please contact us at media@boardmanbikes.com.
Please note, this email is intended for media / PR use only - we will not be able to answer general or non media related questions - please use the relevant customer service email addresses / contact numbers.
Sponsorship:
Sponsorship is important to us at Boardman Bikes - we have an extensive world-class sponsorship programme across road, mtb and triathlon. Due to our commitment, we are unable to offer sponorship to individuals.
Getting in touch:
If you want to get in touch directly with us here at Boardman Bikes, please email us at contact@boardmanbikes.com. We will endeavour to get back to you promptly. Please note that all warranty or service issues are dealt with directly by the retailer / distribution company.
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Customer Service
Thank you for your interest in Boardman Bikes. Please note that all customer services are dealt with directly by the retailer. Please contact the shop where you purchased your new Boardman product for further assistance.
Frame warranties:
Our frames have a 2 year warranty.
Customer Service: UK & Eire
Performance Series: Thank you for your interest in Boardman Bikes. If you have any general questions with regards to the range, please ask a trained member of staff in one of the Boardman stores for assistance. If your question relates to your new Boardman purchase, please contact the store where you purchased the product(s) from - contact details can be found on halfords.com. If you would like to speak to a Boardman customer service team member, please email them at: customer.services@halfords.co.uk or call: 08450 579000. Please include 'Boardman Bikes' in the subject title bar - it will ensure a priority response.
Elite Series: Please contact the IBD you purchased your Boardman Elite Series bike from.
Customer Service: Worldwide
Thank you for your interest in Boardman Bikes. Wiggle is our new worldwide partner and will be selling the Boardman Series outside the UK and Eire. Wiggle have skilled Spanish, French, German, Dutch and Japanese customer service advisers ready to answer any queries regarding help understanding product information about the Boardman Series / general Q&A’s, translations of order emails and more. If you wish to speak to a member of their customer service team, please email: sales@wiggle.co.uk and mention Boardman Bikes in the subject line in your email. Otherwise address any correspondence to their registered office address, which is: Wiggle Ltd, 3 Optima, Northarbour Spur, Portsmouth. PO6 3TU. United Kingdom
Copyright Notice:
All imagery used on Boardman Bikes is protected by Copyright laws. Copyright resides with the original owner. No imagery contained within the Boardman Bikes website can be used without the the prior written consent of the copyright holder.
Disclaimer:
1. Boardman Bikes Ltd is providing this site on an 'as is' basis and makes no representations or warranties of any kind with respect to this site or its contents and disclaims all such representations and warranties. In addition, Boardman Bikes Ltd makes no representations or warranties about the accuracy, completeness, or suitability for any purpose of the information and related graphics published in this site. The information contained in this site may contain technical inaccuracies or typographical errors. All liability of Boardman Bikes Ltd howsoever arising for any such inaccuracies or errors is expressly excluded to the fullest extent permitted by law. 1.2 Neither Boardman Bikes Ltd nor any of its directors, employees or other representatives will be liable for loss or damage arising out of or in connection with the use of this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.
1.3 Notwithstanding the foregoing, none of the exclusions and limitations in the clause are intended to limit any rights you may have as a consumer under local law or other statutory rights which may not be excluded nor in any way to exclude or limit Boardman Bikes Ltd liability to you for death or personal injury resulting from our negligence or that of our employees or agents.
